Important COVID-19 Resources for Local 338 Members

Date: Monday March 23, 2020

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Local 338 members provide essential services to the public and are going to be vital to ensure our communities get through this difficult time. We appreciate and value all of you for your hard work, patience and dedication to the customers and individuals you serve. Please know that during this time we are working with all of your employers and our leaders in State and local government to make sure that you and your families have the support you need for as long as we face this crisis.

Below are some useful tips about COVID-19 and how to stay healthy, as well as some resources and information specifically for Local 338 members.
About COVID-19

The coronavirus is a respiratory illness, very similar to the common cold or seasonal flu. Symptoms usually appear within 2 to 14 days of exposure and the most common symptoms are fever, cough, and shortness of breath. It is contagious and spreads through sneezing and coughing. Since coronavirus is a virus, like the common cold, it does not have cure. However, in most cases it will go away on its own with lots of rest and fluids within a matter of days.

Tips for Staying Healthy
  • Wash your hands with soap and water for at least 20 seconds as often as possible, but especially after using the bathroom, before eating and after blowing your nose or sneezing. (A helpful tip to know you’re washing your hands for the right amount of time is to sing “Happy Birthday” to yourself. It’s exactly 20 seconds!)
  • Avoid touching your eyes, nose and mouth. Also avoid sharing drinks, food, or eating utensils. Frequently clean objects and surfaces you touch often.
  • Frequently clean objects and surfaces you touch often.
  • DO NOT use a face mask unless you are sick.
  • If you’re not feeling well, stay home and see a doctor. Your union contract includes paid time off (PTO), so we encourage you to use them if you’re ill or feeling under the weather (Please continue to follow your employer’s policies around taking your paid time off).
Guidance for Local 338 Members
  • If you are sent home by your employer, not allowed to work, or your store is closed due to a quarantine, you must be paid for the time.
  • If you’re sick or not feeling well, please use the paid time off that your union contract guarantees.
  • If you get sick or injured at work due to COVID-19, we encourage you to submit a workers’ compensation claim. For more information, speak to your Union Representative or visit:
  • If you are laid off, please file for unemployment insurance. New York State has waived the 7-day waiting period for anyone who experiences a lay off or loss of work due to COVID-19. For more information and to start a claim, visit:
  • If you have any questions or concerns, do not hesitate to contact your Union or Funds/Service Representative. They can be reached at 516-294-1338 ext. 1775.
Local 338 Member Assistance Program 

If you are feeling anxious or overwhelmed, the Local 338 Member Assistance Program is available to you. Our MAP Director Jennifer Lipack can provide counseling and referrals to mental health services. All calls are confidential. MAP can be reached at 516-294-1338 ext. 1304.

New York State has also launched a free COVID-19 Emotional Support Hotline for mental health counseling that can be reached by calling: 844-863-9314

Important Updates for Local 338 Members

Important Update for Local 338 Members at Stop & Shop - March 21, 2020
Important Update for Local 338 Members at ShopRite - March 23, 2020

Childcare Resources

New York City
  • New York City has opened up the Regional Enrichment Centers for Local 338 memebrs living in New York City who have children and are working in grocery stores, pharmacies, and healthcare. These Centers will be open 7:30 am - 6:00 pm Monday-Friday and children who are enrolled can attend anytime during open hours. For more information and to apply, click here.  

Nassau County

  • The Nassau County Childcare Hotline 516-727-0331 can be reached Monday - Friday from 9:00 AM - 5:00 PM and provide information about childcare availability.
  • You can also apply to the SCOPE Emergency Childcare Programs by clicking here.

Suffolk County
  • Suffolk County's essential workers can access free childcare though the SCOPE program by calling 311 between 9:00 AM - 5:00 PM, Monday through Friday. When you call please say you are an essential worker looking to apply to SCOPE. You can also apply online by clicking here.
  • The Suffolk County Childcare Hotline 646-926-3784 can be reached Monday - Friday from 9:00 AM - 5:00 PM and provide information about childcare availability. (Please identify yourself as someone who works in a grocery store, pharmacy or healthcare when you call the number.)
Important Resources

New York State’s Novel Coronavirus Hotline (Available 24/7) 888-364-3065
 Resource Hub
CDC Guidelines:
John Hopkins University & Medicine: Coronavirus Resource Center

Updates from Local 338 President John R. Durso

LOCAL 338 RWDSU/UFCW  •  1505 Kellum Place  •  Mineola, New York 11501
Main Office (516) 294-1338  •  Union Call Center (516) 294-1338 ext. 1775  •  Medical Call Center (516) 294-1338 ext. 1776
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