Important COVID-19 Resources for Local 338 Members

Date: Friday May 01, 2020

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Local 338 members provide essential services to the public and are vital to ensuring our communities get through this difficult time. We appreciate and value all of you for your hard work, patience and dedication to the customers and individuals you serve. Please know that during this time we are working with all of your employers and our leaders in State and local government to make sure that you and your families have the support you need for as long as we face this crisis.

Below are some useful tips about COVID-19 and how to stay healthy, as well as some resources and information specifically for Local 338 members. If you have any questions or concerns, we also encourage you to speak to your Union Representative by calling 516-294-1338 ext. 1775 or by sending a direct message through your My Local 338 account (

We hope you and your family stay well.

About COVID-19
The coronavirus is a respiratory illness, very similar to the common cold or seasonal flu. Symptoms usually appear within 2 to 14 days of exposure and the most common symptoms are fever, cough, and shortness of breath. It is very contagious and since coronavirus is a virus, like the common cold, it does not have cure. While in most cases it will go away on its own with lots of rest and fluids within a matter of days, however, many cases are more severe and require hospitalization.

Tips for Staying Healthy

• Wash your hands with soap and water for at least 20 seconds as often as possible, but especially after using the bathroom, before eating and after blowing your nose or sneezing. (A helpful tip to know you’re washing your hands for the right amount of time is to sing “Happy Birthday” to yourself. It’s exactly 20 seconds!)
• Avoid touching your eyes, nose and mouth. Also avoid sharing drinks, food, or eating utensils. Frequently clean objects and surfaces you touch often.
• Frequently clean objects and surfaces you touch often.
• Wear a mask and gloves while at work. Your employer should be providing these to you. If they’re not, please contact your Union Representative. (You should also wear a mask, bandana or other facing when you’re in public generally.)
• If you’re not feeling well, stay home and see a doctor. Your union contract includes paid time off (PTO), so we encourage you to use them if you’re ill or feeling under the weather (Please continue to follow your employer’s policies around taking your paid time off).

Guidance for Local 338 Members
If you are sent home by your employer, not allowed to work, or your store is closed due to a quarantine, you must be paid for the time.
• If you’re sick or not feeling well, please use the paid time off that your union contract guarantees.
• Congress and New York State have also both passed laws requiring up to two weeks of paid emergency for eligible workers who have contracted COVID-19 or are under a mandatory quarantine. For more information, please speak to your Union Representative.
• Local 338 members might also be eligible for the New York’s Paid Family Leave, depending on certain qualifying requirements. Speak to your Union Represenative for more information.
• If you are laid off, please file for unemployment insurance. New York State has waived the 7-day waiting period for anyone who experiences a lay off or loss of work due to COVID-19. For more information and to start a claim, visit:

Health Benefits for Local 338 Members
Guardian Nurses
During this unprecedented time, Guardian Nurses will now be available to assist part-time Local 338 members (previously only available for eligible full-timers) with questions or concerns regarding COVID-19. They will provide support and coordinate care for Local 338 members; such as, locating testing sites for COVID-19. We have two nurses available from Guardian Nurses to assist you: Andrea can be reached at 484-684-0039 and Jasmin is available at 718-354-6605.

Members of Local 338 who are enrolled in the Health & Welfare Fund can utilize Teladoc, a telemedicine benefit. With Teladoc, you have access to quality physicians in the palm of your hands—you can speak with an ER or urgent care doctor through your smartphone, tablet or computer. They’re available to you 24 hours a day, almost immediately, and at no cost to you. (There is no copay for using Teladoc). The doctor you speak with can diagnose your condition and, if necessary, prescribe medication to be picked up at your local pharmacy immediately.

To access the service, simply:
• Download the Teladoc app in the app store on your phone or visit (You will be required to complete a brief medical history)
• When you need to see a doctor for a consultation, log into your account and click “Request a Consult.”
• You can also call Teladoc directly at 800-Teladoc (835-2362)

COVID-19 Testing for Essential Workers
New York State 
Governor Cuomo announced that essential workers will be prioritized for testing. To get screened for testing, please call the COVID-19 hotline at 888-364-3065 or visit:

For more information about testing for essential workers, click here. 

New York City 
Additionally, NYC is prioritizing essential employees through its testing. Essential employees who would like to schedule an appointment call 1-888-ONEMED1 OR go to and use code NYCCARE30.

Workers Compensation

If you are an essential worker and become symptomatic or test positive for COVID-19, we encourage you to submit a workers’ compensation claim. Please notify both your employer (within 30 days) and your Union Representative if you test positive or presumed to be positive. We also recommend that you speak to a Workers Compensation attorney at Fusco, Brandenstein & Rada who can help you navigate through the process. They can be reached at: 800-416-5454 or 516-496-0400.

For more information, speak to your Union Representative or click here to read more about the process.

To file a Workers Compensation claim:

Local 338 Member Assistance Program & Other Mental Health Support
If you are feeling anxious or overwhelmed, the Local 338 Member Assistance Program is available to you. Our MAP Director Jennifer Lipack can provide counseling and referrals to mental health services. All calls are confidential. MAP can be reached at 516-294-1338 ext. 1304.

There are number of other emotional and mental health counseling and support available to essential workers:
• New York State Emotional Support Hotline: 844-863-9314
(The hotline is staffed 8 a.m. to 10 p.m., 7 days a week. In both English and Spanish with other translation services available.)
• COVID Care Network
(A volunteer network of 1500+ mental health professionals, life coaches, spiritual care providers, organizers, and crisis line operators ready to offer free support to essential workers in this time of incredible need. This is open to all essential workers, including outside of New York City.)
• Headspace
(New York State has partnered with this popular meditation app to provide some of their content to New Yorkers to help ease anxiety and stress.)

Childcare Resources

CARES Child Care Scholarship Parent Application

Governor Andrew M. Cuomo announced that New York State is providing childcare scholarships to all essential workers.  Essential workers using a licensed or registered childcare provider will receive a scholarship for the cost of care through May 15th, 2020. All licensed and regulated providers who are caring for the children of essential workers are able to participate in this new program. The CARES Child Care Scholarship will be available as long as the funds to support it are available.

Eligibility – Essential staff whose income is less than 300 percent of the 
federal poverty level – or $78,600 for a family of four.

For more information and to submit an application, click here. 


New York City
  • New York City has opened up the Regional Enrichment Centers for Local 338 memebrs living in New York City who have children and are working in grocery stores, pharmacies, and healthcare. These Centers will be open 7:30 am - 6:00 pm Monday-Friday and children who are enrolled can attend anytime during open hours. For more information and to apply,click here.

Westchester County
  • Children as young as 6 weeks to 3 years of age – The Virginia Marx Children’s Center at Westchester Community College provides childcare services for this age group. For more information, please contact Susan Zucker, Program Director at
  • School age children between the ages of 4 and 12 – the County runs a drop-in childcare program at the YWCA in White Plains (515 North Street). The program runs from Monday to Friday between the hours of 9 am to 5 pm. This program is free of charge. For more information, please contact program director, Rose Finizio at The application for this program can be downloaded here.
  • Westchester Child Care Council is also making referrals for childcare needs. They can reached by phone: 914-761-3456 ext. 140 or by email:  You can also visit:  
  • CCCW First Responders and Essential Workers Child Care Scholarship Program: The Child Care Council of Westchester, Inc. has established a scholarship fund for first responders and essential workers who live in Westchester County. To be eligible, gross household income must be under 85% of NYS’s Median Income (SMI), one parent must be a first responder or an essential worker, and children must be enrolled in an OCFS licensed or registered child care program in Westchester County. Parents must also submit a complete application for the Child Care Subsidy to DSS within the first 30 days of applying for this scholarship. Below is a chart that provides gross household income eligibility based on family size:
  • Family Size Gross Income Below
    2 $55,453
    3 $65,501
    4 $81,549
    5 $94,597
    6 $107,645
To download the scholarship application, click here. For more information on this scholarship, please contact the Child Care Council of Westchester at (914) 761-3456.
Nassau County
  • The Nassau County Childcare Hotline 516-727-0331 can be reached Monday - Friday from 9:00 AM - 5:00 PM and provide information about childcare availability.
  • You can also apply to the SCOPE Emergency Childcare Programs by clicking here.

Suffolk County
  • Suffolk County's essential workers can access free childcare though the SCOPE program by calling 311 between 9:00 AM - 5:00 PM, Monday through Friday. When you call please say you are an essential worker looking to apply to SCOPE. You can also apply online by clicking here.
  • The Suffolk County Childcare Hotline 646-926-3784 can be reached Monday - Friday from 9:00 AM - 5:00 PM and provide information about childcare availability. (Please identify yourself as someone who works in a grocery store, pharmacy or healthcare when you call the number.)

Other Important Resources
New York State’s Novel Coronavirus Hotline (Available 24/7) 888-364-3065
RWDSU Resource Hub
AFL-CIO’s Resources for Workers Impacted by COVID-19 
CDC Guidelines:
John Hopkins University & Medicine: Coronavirus Resource Center

Updates from Local 338 President John R. Durso


LOCAL 338 RWDSU/UFCW  •  1505 Kellum Place  •  Mineola, New York 11501
Main Office (516) 294-1338  •  Union Call Center (516) 294-1338 ext. 1775  •  Medical Call Center (516) 294-1338 ext. 1776
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