Contact Us

Local 338 members can easily contact staff through direct message, including your Union Representative and Member Services, by logging in to your “My Local 338” account or using the Local 338 app. 

If You Have a Workplace Concern or to Speak to Your Union or Funds/Service Representative: Contact Our Union Call Center: (516) 294-1338 Ext. 1775 

If you would like to speak to a member of Local 338’s staff, please call our main office at (516) 294-1338 and use the appropriate extension listed below.  

If You Have Questions About Your Benefits:
Member Services Department – Ext. 1776

  • All Fund eligibility questions
  • Member, dependent updates and beneficiary changes
  • Medical claims status for dates of service through 12/31/2023. NOTE: For medical claims status on or after 1/1/2024, please call member services, Amalgamated Employee Benefits Administrators at 1-888-338-3344.
  • All general Plan information and questions
  • Applications for benefits- i.e.- Childcare, Hospital Income Benefit, Disability, etc.)

Prescription Department – Ext. 1356

  • All questions about the prescription plan 
  • All prescription eligibility questions 
  • Requests for prescription ID cards

Retirement & COBRA Department - Ext. 1305 & 1367 (Spanish)

  • All retirement related questions, including the pension and annuity 
  • All COBRA issues

Local 338 Member Assistance Program

Local 338’s Member Assistance Program (MAP) is now partnering with Labor Education Community Services Agency, Inc (LECSA) to help support our participants and their dependents. For additional information or to seek help, please call (631) 851-1295 or visit

Political and Media Inquiries

Nikki Kateman 
Political and Communications Director - Ext. 1274

Local 338’s Leadership Team

John R. Durso 
President - Ext. 1222

Joseph Fontano 
Secretary-Treasurer - Ext. 1263 

Neil Gonzalvo 
Executive Vice President - Ext. 1400
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Local 338 Member Giving the Thumbs Up

Danny O'Brien

Local 338 Member who works In a Drugstore

Sabrina Holm

Duane Reade
Member Smiling at a Deli Counter

Shahinshn Mohammed

Local 338 Cannabis Member

Alon Tov

Member Sitting at a desk

Dreamer Marcus

Duane Reade
Member Smiling in the store

Alison Joesph